Mission

To continue growing toward being the leading total business solutions provider by developing and implementing innovative turn key solutions at a reasonable cost while  focusing on customer satisfaction and corporate profits.

Qualifications and Experience

At eProviders, we take pride in keeping up to date on the latest technology.  All technicians, engineers and administrators are enthused about continued education and training.  We have a responsibility to our customers to stay abreast of the current innovations in our field.  Our investment in the rigorous training of field technicians and constant upgrading of resources enables our employees to provide high quality and accessible support. 

•  A+ Certified Service Technicians

• Registered Communication Distribution Designers (RCDD)

• Microsoft Certified Systems Engineers (MCSE)

• Certified Novell Administrator (CNA)

• Cisco Certified Network Administrator (CCNA)

• Low Voltage License

• Sunsoft Solaris System Administrator

• 3Com Focus Partner

• Hewlett-Packard Partner

• VODAVI Certified VoIP Telenium Dealer for Georgia 2005

• Hubble Certified Systems Analyst

Networking

Whether you need a server based data solution, Inter/Intranet collaborative solution, client server application support, or a solution that combines elements of each of these, we can provide end-to-end support.  eProviders consults, designs, installs and maintains networks for Microsoft Windows operating systems.  We understand the business environment and are experts in providing customized turnkey technology solutions for all voice and data cabling to enhance the quality and dependability of your network. 

• Local Area Networks (LAN)

• Wide Area Networks (WAN)

• Virtual Private Networks (VPN)

• Voice over IP (VoIP)

Technology Consulting and Support

eProviders is the single source provider for all your Business Information Technology needs.  Our customers are given quality local support service including maintenance and repairs on stand-alone PCs, local and wide area networks.  We understand the importance of information systems and their impact on the performance of daily operations.  We also realize time is of the essence when it comes to getting and keeping your IT systems running, that’s why we offer twenty-four hour support seven days a week.   Our field support team is managed and dispatched by a sophisticated technical database that notifies the technicians of problems and helps us to coordinate and ensure a quick response time.  The system, developed in house, gives probable solutions and tracks our response time.  Small companies that cannot afford a full time technical staff, rely on us for support when they need it.   Industrial IT teams call us when they need backup support and rely on us for special projects or to cover overflow while full time staff focus their time to administrative duties on their network.  We will assist and train your staff with the implementation of new systems. 

Network Security

eProviders can inspect your existing local area network for security weakness to eliminate problems before they happen.  As a Microsoft Partner, we can implement a secure server environment with Windows 2003 Server and Microsoft XP Professional on office computers.  These systems allow users to have specific passwords and allow users into approved areas thus increasing security.  We can also secure your wide area network with for sending confidential information between sites by using logon validation.   

LAN users connected to the Internet usually have the most exposure to security threats.  We can protect servers and individual workstations with the latest virus protection software.  We configure your system to work together, whereby your server monitors all file transfers and keeps all viruses from getting into your network.   Firewalls should be installed to protect your system from outsiders such as Hackers and other unwanted traffic.

eProviders also protects your network and workstations from the environment.  Battery back-up and surge protection are always suggested.

Partnerships

eProviders maintains partnerships with leaders of the technology industry.  We represent and have been certified to sell and support products from the industries’ leading most capable manufactures.  By partnering with leading manufactures in the technology industry, we provide the technical best and the most cost effective solutions for our customers. 

World Wide Web

When it comes to the World Wide Web, the potential reach of your customer base and level of creativity are endless.   eProviders offers Web page design, development and hosting.   We use the latest software development tools to combine animation, graphics, document scanning, audio and video to create a functional web site tailor made for your needs that your customers will remember.  Included with all packages is a web-based email system with unlimited email capabilities.

• Domain Name Registration

• Custom Programmable Applications

• Banner Advertisements

• Search Engine Registration

• Encrypted pages for credit card purchases

• Web Page Statistical tracking

• Database Management for inventory and personnel

• Secure sites accessible only with a user identification and password.

Business Telephone Systems

Whether your need is for a basic or sophisticated telephone solution, eProviders has the experience and capability to provide you support.  We sell, install and maintain quality products manufactured by Vodavi.  Call centers, computer telephony integration, e-mail, Internet access, ISDN, networking, voice mail and wireless may all be part of your communications system.  Vodavi telecommunications systems are designed to allow optimum flexibility for system configuration and growth, and provide features and capabilities normally found only on larger, more expensive PBX systems.  No longer does a business with 20 employees need to have a less sophisticated communications system than a company with 20,000 employees.  From digital telephone systems that help you communicate better, to voice processing systems that make sure your people are always accessible, eProviders puts you in touch with your customers.

All the key features businesses demand are available, including Automatic Call Distribution, Voice Processing, Wireless, Computer Telephony, Call Accounting and Internet Telephony.  As the PC and phone continue to merge, Vodavi’s system hardware and software architecture will allow you to easily and quickly integrate new technologies and services to meet these expanding needs.

Sales

eProviders offers value added reselling to every size company.  Our commercial and public customers range from small or medium businesses, to large international corporations and government agencies.  Our customers trust us to protect their bottom line by combining high quality products with loyal customer service and support.   Our sales specialties begin at the ground level with networking and server hardware to make sure your business systems always run smooth and efficient.  Being a Microsoft Certified Solutions Provider, we offer the latest software solutions to your company with customized after sales support.  We also sell individual workstations manufactured by Dell, Acer and Hewlett Packard.

Wireless Networking Services

eProviders designs and installs Wireless Networks to transfer data within office buildings on a Local Area Network or throughout a Wide Area Network complex.  Whether you’re a doctor taking notes on a tablet PC or a forklift operator taking inventory in a warehouse, we can install and program the hardware to fit your needs.

Satellite Television and Internet Service

eProviders offers satellite services through DISH Network.  There are many packages to choose from that offer a complete state-of-the-art satellite TV system as well as a free professional installation.  Digital home plans offer satellite service for multiple televisions without the requirement of purchasing additional equipment.  Feature-rich satellite receivers provide enhanced picture clarity and sharper images.  Dish Networks service gives you customized on-demand news, weather, sports, local movie theater listings, entertainment and games. 

Closed Circuit TV Systems

eProviders sells and installs a full line of closed circuit TV systems for premise  monitoring and recording.  We configure DVRs for digital storage capability to a hard drive or CD.  With today’s high speed internet capabilities, business owners can now view everything at work via the internet with a network surveillance solution.  Live images can be imposed on web pages so customers can view work in progress.  Hidden cameras, concealed in unexpected locations, can catch the best of thieves or that disloyal employee helping himself to your inventory. 

Maintenance Service Contracts

Your company relies on your computer systems and network.  When systems are down, or not working properly, operations grind to a halt.  Inevitable downtime can be an affordable expense.  Our after sale service and support program protects your business by keeping you network and systems operational.  We offer many service level contract options to fit both your computer needs and your budget.  Our maintenance programs can even be included into your lease purchase price.

Leasing

eProviders offers leasing packages through American Express and Protel, LLC.  We assist our customers with cost effective financing for business management technology, software, and systems solutions.  Fixed monthly payments allow companies to budget and manage technology investment dollars over time.  Due to the fast pace of technology, equipment and software become obsolete over a shorter period of time.  A term lease helps match the time you feel the product is working for you.  Reputable lessors can include installation, maintenance and training fees.  Integrating a technology solution can require a sizable cash outlay.  A lease helps you keep your money invested on appreciating assets and conserve capital.  Furthermore, a lease payment is a tax deductible as an operating expense.