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On-Hold messaging is the audio version of direct mail, only with 100% targeted list and $0 postage. In addition, it’s easier and less expensive to update. You can use it to effectively:
• Enhance your company’s image
• Promote new products and services
• Answer frequently asked questions
• Publicize promotions or special events

Why Not Radio On Hold?
When a business plays a radio on-hold, it places its callers at the mercy of the station’s format. Is the music appropriate? Does it project the proper image of the business? Is the station playing a competitor’s ad to your callers? There may also be a few legal questions. Does your business have the permission to rebroadcast the station’s signal? Have you covered the music licensing fees? A message on-hold program with licensed music gives a business control over the content its callers hear and the image it projects. Most importantly, it certainly doesn’t promote your competitor.

The equipment itself is only part of the solution. Each Audiomax 5100CD is supported by the creative and production services of one of the top companies in the industry, Audiomax (www.audiomax.com) Audiomax pre-loads each 5100CD system with a complimentary “Thank you for Holding” production, so the system is plug-and-play right out of the box. In addition, the Audiomax 5100CD is packaged with a $230.00 coupon redeemable towards custom programs, exclusively from Audiomax. Audiomax offers a variety of update programs, payment options, and agreement terms.

Why Choose the Audiomax 5100CD?
The Audiomax 5100CD message on-hold solution is the very best the market has to offer, combining superior equipment and outstanding production services. The production services will be provided by Audiomax, one of the leading message on-hold vendors in the country. Unlike other CD audio-based message on-hold systems, the Audiomax 5100CD is a pure digital-to-digital solution. There are no analog-to-digital transfers. No cards or cartridges. It comes standard with 64 minutes of memory, which is up to eight times more memory than other systems in the marketplace. The Audiomax 5100CD combines two industry standards – MP3 audio and CD-ROM. The Audiomax 5100CD – Simple. Flexible. Universal.

Every customer who opts to sign an agreement receives one customized production free of charge! So, in summary, you get superior equipment and outstanding production services at a competitive price – all from Vodavi! Remember having your customers listen to silence while on hold is like having a blank billboard – wasted space and a missed opportunity. Let us help you make the most of your advertising budget with the AudioMax 5100CD solution – it will be music to your ears.

• Providing information on hold  results in a 20% increase in requests/demand for additional products or services. On average, 7 out of 10 callers are placed on-hold.
  – Inbound/Outbound
• Executives spend 15 minutes a day or 60 hours a year on hold.
  – USA Today
• 88% of callers preferred on-hold messages to other hold options, and 16 to 20% made a purchase based on an on-hold offer.
  – MAXIMARKETING, an independent research firm
•  94% of all marketing budgets are spent to induce a customer to call, but only 6% is spent handling that call once it is received!
  – The INBOUND Call Center
• 34% of callers who hang up do NOT call back.
   – Voice Response, Inc

Features and specifications are subject to change without notice. ©2006 Vodavi Technology, Inc., Vodavi is a trademark of Vodavi Technology, Inc.